Sr. Supervisor, Mass - Segments
- Référence cDiscussion: 1134577
- Publié le: 04/11/2025 à 11h11min27s
- Niveau d'études: Bac + 3
- Expérience: 4 ans
- Expire le: 03-02-2026
orange
City Egypt, Egypte
Informatiques, Télécommunications
Sr. Supervisor, Mass - Segments
ref :X95RR78Y | 03 nov. 2025
date limite de candidature : 03 févr. 2026
6th of October City Egypt - Egypte
Leaflet
Purpose of the job
Responsible for driving growth across Oranges Mass Segment through innovative offers, data-driven insights, and cross-functional execution. Leads proposition development, product performance, and customer value initiatives to enhance reach, engagement, and profitability.
Duties and responsibilities
Manage, track, and report the overall performance of the mass segment to achieve company KPIs
Develop and implement segment strategies and propositions to drive base growth, renewal frequency, and ARPU uplift
Identify customer pain points to enhance customer experience across different touch-points & channels
Lead end-to-end management of major launches and campaigns
Analyze customer base behavior, trends, and product usage to identify actionable growth opportunities
Coordinate with departments across the company to ensure smooth product rollouts & product monitoring
Evaluate post-launch performance, and initiate tactical actions to enhance ongoing offers and communication
Education
- Bachelor degree from a recognized university specialized in one of the following fields: Business Administration, Commerce, Economics, Finance or Marketing.
Experience
- Minimum 4 years of experience in the telecommunications or fintech industry.
Skills and abilities
Very good English both spoken and written.
Very good computer skills
Strategic and concept development skills.
Customer centric person.
High attention to detail and quality focus.
Results Orientated - absolute delivery focus, strong desire to deliver bottom line results and passionate and resilient.
contrat: CDI